Privacy Policy

Keeping your data safe whilst you shop

Last updated: Wednesday, 21 January 2026

Izzy’s Treasures is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our website.

Who we are

Izzy’s Treasures is a UK-based online gift shop.

If you have any questions about this policy or how we use your data, you can contact us at:
[email protected]


What information we collect

We only collect information that is necessary to run our website and fulfil orders.

This may include:

  • Your name

  • Billing and delivery address

  • Email address

  • Phone number (if provided)

  • Order details and purchase history

Payment details are not stored by us. Payments are processed securely by our payment providers.


How we use your information

We use your information to:

  • Process and deliver orders

  • Communicate with you about your order

  • Handle returns, refunds, or customer service queries

  • Comply with legal and accounting requirements

We do not sell or rent your personal data to third parties.


Cookies

Our website uses cookies to ensure it works properly and to improve your browsing experience.

Cookies may be used for:

  • Basic site functionality

  • Remembering your preferences

  • Anonymous analytics

You can manage or disable cookies through your browser settings.
Further details are available in our Cookie Policy.


Third-party services

We may share limited data with trusted third parties where necessary to operate our business, such as:

  • Payment providers

  • Delivery and courier services

  • Website hosting and security providers

These providers only receive the information they need to perform their services and are required to handle it securely.


How we store and protect your data

We take reasonable steps to protect your personal information and keep it secure.

Your data is stored on secure systems and only accessed where necessary for business operations.


How long we keep your data

We keep personal data only for as long as necessary:

  • Order and transaction records are kept for legal and accounting purposes

  • Customer service records are kept for a reasonable period

When data is no longer needed, it is securely deleted.


Your rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data (where legally possible)

  • Object to or restrict certain types of processing

To exercise any of these rights, please contact us using the details above.


Changes to this policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.